Does Mesh provide access to Arbitrip’s hotel inventory through the Online Booking Tool (OBT)?

Mesh’s partnership with Arbitrip integrates over one million prepaid hotel properties directly into the Mesh Online Booking Tool (OBT). These properties are displayed either exclusively or in combination with the customer's existing TMC/GDS content, offering more options within a single workflow, with no additional logins required.

Important: To access Arbitrip results within the Mesh OBT, your company must have the Mesh Travel module enabled and a valid agreement in place with Arbitrip. If your organization is already a Mesh customer and has an existing relationship with Arbitrip, activating the Arbitrip integration is a simple and expedited process.

To get Arbitrip results, follow the steps below:

Note: This article assumes that you know how to request a trip and use the Mesh OBT. If you need a refresher, please check the following links to learn more about requesting a budget for a trip and using the Mesh OBT. 

1. Log into the Mesh platform as a traveler.  

2. Request a trip. 

3. Select the 'Search with Mesh' booking option under Hotels.

4. After a brief animation, hotel results will be displayed. 

Note: If you used the Mesh OBT before, your user experience remains unchanged with the addition of Arbitrip capabilities. When the Arbitrip integration is enabled and configured properly, the page will simply display hotel results from Arbitrip alongside your travel agent's GDS inventory.

5. Filter the results by amenities, accessibility, ratings (i.e., stars and reviews), price per night ranges, cancellation policy, and whether the hotels comply with your company’s travel policy. Additionally, you can sort the results by price, relevance, or ratings.

6. Select one of the options its details will be provided. You can click the photos, read an overview, and proceed with selecting a room. 

Note: Based on the cost per night, some rooms may fall within or outside of your company’s travel policy. Although you may select a room outside of your company's policy, it may not be approved by your travel or finance team. 

7. After selecting a room, you will be presented with important booking details. Please review the information carefully and click the 'Continue' button to proceed. 

8. Your selected option will appear on the trip request form. When you click the option, you will see its details on the right-hand side. Click the X to close that window.

9. Ensure that all remaining sections of the trip request form are completed accurately. Once done, they MUST click the ‘Submit’ button to initiate the approval workflow.

10. Track your trip request and communicate with approvers as needed. 

Notes:

• Arbitrip is a prepaid service. This means that as soon as you select a hotel, the booking is confirmed and charged to your travel card. The corresponding expense will appear on your trip dashboard.
• All other trip components remain subject to approval. If the trip is canceled for any reason, Mesh will notify Arbitrip and request cancellation of the booking and associated payment.
• You will receive your Arbitrip hotel voucher via email, which must be presented at check-in. Please be aware that you may incur additional charges related to your hotel stay. It is recommended that you monitor all expenses through the trip's dashboard.
• Arbitrip results are prioritized over TMC content. In other words, if both Arbitrip and the TMC offer the same hotel property, Mesh will display the Arbitrip option.